Business continuity, sometimes referred to as disaster recovery, is all about making sure that your business can continue to function even when ‘disasters’ happen. One of the most critical of functions a business needs to safeguard during such times is their ability to communicate – with customers, suppliers and employees. Hosted VoIP was engineered to protect [...]
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So far Rich Kelly has created 18 blog entries.
“Failing to prepare is preparing to fail.” While legendary coach John Wooden made that famous observation about his business – college basketball – I find it applicable to every business. And when your business is making the switch to a Hosted VoIP phone solution, it has been demonstrated time and time again that the better you [...]
Nonprofit groups are an extremely valuable resource to their communities. They fill the spectrum from small neighborhood associations meeting a few times annually to large universities and foundations with billions in assets. Most nonprofits fall somewhere in between and, of course, and almost all need to work with limited resources and within a strict budget. Here [...]
Unified communications (UC) refers to integrating communication tools to help business communicate better thereby helping people to more effectively do their jobs. Hosted VoIP facilitates UC as a platform that includes instant messaging, presence indicators, mobility features and so much more. Of course, businesses adoption rates of Hosted VoIP are high are in part driven by [...]
If it ain’t broke – don’t fix it! That’s one of the things I sometimes hear when talking to business owners and managers about upgrading from their current on-site PBX to a Hosted VoIP phone solution. Change inevitably brings a bit of discomfort so clinging to what ‘works’ now can be appealing. However, at the speed [...]