Are you the owner or manager of a small- to medium-sized business wondering if it’s time for new phone service?
Well, if you’re here reading this and asking that question – I’m pretty sure that it’s time. Let’s take a quick look at what brought many other businesses to their ‘Eureka’ moment. What straw broke the camel’s back and prompted them to shout, “Yes, it’s time for a change!” See which of the following resonate most for you.
Unsatisfactory Service from Your Current Provider
Everything seemed great when you started your relationship. You were excited because it was all so bright, shiny and new. Any concerns you may have voiced were met by your salesperson with, “Don’t worry, we can take care of that.”
Well, that was then and this is now. Was everything taken care of? Not so much. And when you reach out to your current provider today – if you’re patient enough to get to talk to a live person – they seem to be unfamiliar with you and your service while they read from their scripts. You’ve grown to expect little or no response and you learn to live with poor service. You deserve better than that.
Your Hardware Is Past Its Prime
Compare the cell phone in your pocket to the office phone on your desk. If one of those devices look like it’s come from a different century – and your desk phone really might have – you’re ready for an upgrade.
And take a look in your telecom ‘closet.’ If you’re looking at an on-site PBX hanging on the wall you’re current system likely isn’t taking advantage of the latest technology that automatically stays current when you choose a Hosted VoIP solution. You intuitively know that your phone system shouldn’t live in your closet. It’s time for a change.
Your Workforce Is Complaining
If you’ve got good workers, they want to be as efficient and productive as they can be. But they’ve started to drop hints – or tell you outright – that your current phone system is getting in the way. Things are clunky – they’re breaking – and they just don’t have access to all the great mobility features they’ve heard the latest technology delivers so they’re missing calls. They’re begging you to help them help your business with a better phone solution.
Your Customers Are Complaining
If you don’t believe your workers – you’ve got to believe your customers. After all, they are the lifeblood of your business. And when they tell you you’re not being as responsive as they’d like – and it’s not being helped by a phone system that just doesn’t help – well, it’s not long before they will call your competitor. Vastly improve your business communications before it’s too late!