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Hosted VoIP: Time is Money

Many businesses switching to a Hosted VoIP phone system were compelled to do so because of the very tangible savings the technology can deliver.  Do a bit of research and you’ll find a growing mountain of evidence that supports their decision from that perspective.  For example: Small businesses adopting a hosted VIP solution reduce local calling [...]

Hosted VoIP – Why Wait?

One of my friends, we’ll call him Tom, thinks of himself as a great shopper.  I think of him as a great procrastinator.  You tell me. Tom moved into a new condo a while back and, as these things go, not all the furniture from his old place seemed to fit quite right in the new [...]

Hosted VoIP: These Are the Good Old Days

It's part of human nature to reflect on the past as ‘the good old days.’  Just think.  A big snowstorm used to mean sledding with friends, making snow angels, steaming cups of hot chocolate and without a doubt – a welcome day off from school.  Today, it just means you’ve got to deal with the hassles [...]

How Hard Are Softphones?

For many companies today, a traditional ‘in-the-office’ workforce is a quickly fading memory.  More than 60% of workers today report working away from the office at least part of the time.  One of the drivers of this change is Hosted VoIP – and within the realm of that technology you’ll find the increasing use of softphones. [...]

Your VoIP Auto Attendant – The Best Receptionist You’ll Ever Have!

I’ve come to think that one of the most under-appreciated features of a hosted VoIP system is the auto attendant – sometimes known as a "virtual receptionist." It will greet callers and route calls consistently, courteously and efficiently at any time of day or night. All types of businesses are realizing the many benefits of this [...]

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