Retail Stores

Attention shoppers! Are you tired of being put on hold, transferred to the wrong department, or just plain ignored when you call your favorite store? Fear not, because Reynwood’s hosted phone service is here to save the day! With features like automated attendants, call queuing, and voicemail-to-email, Reynwood’s phone system can help a retail store manage calls more efficiently, ensuring that customers always receive the prompt and attentive service they deserve. And with cost-effective pricing and a consultative approach, Reynwood can help any retail store save money without sacrificing quality service. So the next time you need to call your favorite store, remember Reynwood – the phone service that’s always in fashion!

Restaurants Use Text Message and SMS Marketing

Why Retail Stores Rely on Reynwood

Improved Customer Service: In a retail store, customer service is key. Reynwood’s hosted phone service can help a retail store manage incoming calls more efficiently, ensuring that customers always receive prompt and attentive service. With features like call queuing and auto-attendants, customers can be routed to the right department or staff member quickly and easily.

Cost-Effective: Running a retail store can be expensive, and Reynwood’s hosted phone service can help a store save money without sacrificing quality. With a cloud-based system that eliminates the need for on-premise hardware and costly maintenance, Reynwood offers a cost-effective solution for all communication needs.

Customizable Features: Every store is different, and Reynwood’s consultative approach means that they can work with a store to design a phone system that meets their specific needs. Whether it’s setting up virtual extensions for remote workers, integrating with existing software, or implementing call recording for quality control, Reynwood can help a retail store customize their phone system for maximum efficiency and productivity.

Benefits of Reynwood for Retail Stores

Retail stores benefit from Reynwood’s hosted phone service by improving customer service, saving costs, and customizing features to meet their unique needs.

  • 24 x 7 Service – Whether you’re outside of business hours or helping a customer, Reynwood supports you with an Auto Attendant. The system can route customers to the correct destination, providing helpful information at all times. You can even build menu options for callers such as: press 1 for business hours, press 2 for directions and more

  • Always Connected – While in or out of the office the Reynwood mobile app can help you stay in touch using your full business communication system on your smartphone. Reach anyone in your office using call extension dialing from either your desk or cell phone.

  • True Mobility – Never disrupt a call while you are on the move. Call Pull can keep you connected if you need to leave your office while having a conversation as you instantly switch between your office phone and mobile phone without missing a beat.

  • Intelligent Call Routing – With Reynwood, you can create customized Ring Groups that simultaneously ring certain staff members. So if customers have basic questions, they can ring members at the cash register; If they have high-level questions, they can ring the management team.

  • Boost Customer Service – Reynwood allows you to record calls for quality assurance purposes, allowing you to play them back for evaluation and training. You can also create customized call flows and reports for your call center that help you better evaluate and optimize performance.
  • Local & Toll-Free Numbers – Eliminate long-distance charges on calls between locations, even outside the U.S., with Reynwood. Also, enjoy low international calling rates to other countries. Reynwood’s all-inclusive pricing means affordable, consistent monthly rates and greater business value.

Ring in More Business For Your Business!

Make no mistake. Your communications system isn’t simply a way to conduct business – it’s a way to drive it. Think greater flexibility and efficiency. Think scalability. And think gaining a competitive edge that makes you look better than your top rivals. We’ll help you bring clarity to your technology vision. And then we’ll seamlessly execute it. Our job isn’t done after installation, either. We’re there whenever an issue pops up. No waiting on hold. No excuses. Just our 100% commitment.