Are you tired of hearing the same hold music on repeat while you’re trying to make a reservation at your favorite restaurant? Say goodbye to the same old song and dance with Reynwood’s hosted phone service! With features like call queuing, call recording, and voicemail-to-email, Reynwood’s phone system can help a restaurant manage calls more efficiently and ensure that guests always receive prompt and attentive service. And with a consultative approach that’s as delicious as the specials of the day, Reynwood can help customize your phone system to meet the specific needs of your restaurant. So the next time you’re craving a great meal, make sure your favorite restaurant is serving up great communication too, with Reynwood’s hosted phone service!

Restaurants Use Text Message and SMS Marketing

Why Restaurants rely on Reynwood

Improved Guest Experience: In the restaurant industry, customer service is key. Reynwood’s hosted phone service can help a restaurant manage incoming calls more efficiently, ensuring that guests always receive prompt and attentive service. With features like call queuing, call recording, and voicemail-to-email, Reynwood’s phone system can help reduce wait times and improve responsiveness.

Customizable Features: Every restaurant has unique communication needs, and Reynwood’s consultative approach means that they can work with a restaurant to design a phone system that meets their specific requirements. Whether it’s setting up virtual extensions for different departments, integrating with existing reservation systems, or implementing call recording for quality control, Reynwood can help a restaurant customize their phone system for maximum efficiency and productivity.

Cost-Effective: Running a restaurant can be expensive, and Reynwood’s hosted phone service can help a restaurant save money without sacrificing quality. With a cloud-based system that eliminates the need for on-premise hardware and costly maintenance, Reynwood offers a cost-effective solution for all communication needs. Additionally, with flexible pricing plans, a restaurant can choose the right level of service to meet their specific budget and communication needs.

Benefits of Reynwood for Restaurants

The primary goal of any franchise is client satisfaction – and Reynwood makes that job a little easier. Here’s how:

  • 24 x 7 Service – Whether you’re outside of business hours or helping a customer, Reynwood supports you with an Auto Attendant. The system can route customers to the correct destination, providing helpful information at all times. You can even build menu options for callers such as: press 1 for business hours, press 2 for directions and more

  • Always Connected – While in or out of your franchise location the Reynwood mobile app can help you stay in touch, using your full business communication system on your smartphone. Reach anyone in your franchise or in the corporate office using call extension dialing from either your desk or cell phone.
  • True Mobility – Never disrupt a call while you are on the move. If you need to leave your franchise location while having a conversation, Call Pull can keep you connected as you instantly switch between your office phone and mobile phone without missing a beat.
  • Intelligent Call Routing – With Reynwood, you can create customized Ring Groups that simultaneously ring certain staff members. So if customers have basic questions, they can ring members at the cash register; If they have high-level questions, they can ring the management team.
  • Boost Customer Service – Reynwood allows you to record calls for quality assurance purposes, allowing you to play them back for evaluation and training. You can also create customized call flows and reports for your call center that help you better evaluate and optimize performance.
  • Local & Toll-Free Numbers – Eliminate long distance charges on calls between franchise locations, even if located outside the U.S. with Reynwood. Also enjoy low international calling rates to other countries. Reynwood’s all-inclusive pricing means affordable, consistent monthly rates and greater business value.

Ring in More Business For Your Business!

Make no mistake. Your communications system isn’t simply a way to conduct business – it’s a way to drive it. Think greater flexibility and efficiency. Think scalability. And think gaining a competitive edge that makes you look better than your top rivals. We’ll help you bring clarity to your technology vision. And then we’ll seamlessly execute it. Our job isn’t done after installation, either. We’re there whenever an issue pops up. No waiting on hold. No excuses. Just our 100% commitment.