Franchises

Whether you run a fast food or hotel chain, a financial services firm, or a convenience store, you’re in constant communication to manage staffing, supplies, and your facility. You need flexible, reliable phone service to run your business efficiently and keep customers happy.

Managing a franchise requires a lot to coordinate, from supplies to staffing to budgeting. Reliable and affordable phone service is one of the most important things that franchise managers will need to consider for running your business smoothly.

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Why Franchises rely on Reynwood

When operating a franchise, you need to support the parent franchise company’s brand standards and image while also driving growth and revenue at your franchise location. Constant communication with employees at both your franchise and the corporate office is key to your success, so you’ll need a robust business phone service to help you at every step of the way.

No matter what your franchise’s speciality, keeping your customers happy is essential. You need a business phone system that can  greet customers effectively, route calls to the proper destination, and provide basic information like location and business hours. You also need to be able to easily communicate with other franchises in your company.

Finding a powerful and flexible business phone service that meets all the demanding requirements of your franchise is essential to your success.

Benefits of Reynwood for Franchises

The primary goal of any franchise is client satisfaction – and Reynwood makes that job a little easier. Here’s how:

  • 24 x 7 Service – Whether you’re outside of business hours or helping a customer, Reynwood supports you with an Auto Attendant. The system can route customers to the correct destination, providing helpful information at all times. You can even build menu options for callers such as: press 1 for business hours, press 2 for directions and more

  • Always Connected – While in or out of your franchise location the Reynwood mobile app can help you stay in touch, using your full business communication system on your smartphone. Reach anyone in your franchise or in the corporate office using call extension dialing from either your desk or cell phone.
  • True Mobility – Never disrupt a call while you are on the move. If you need to leave your franchise location while having a conversation, Call Pull can keep you connected as you instantly switch between your office phone and mobile phone without missing a beat.
  • Intelligent Call Routing – With Reynwood, you can create customized Ring Groups that simultaneously ring certain staff members. So if customers have basic questions, they can ring members at the cash register; If they have high-level questions, they can ring the management team.
  • Boost Customer Service – Reynwood allows you to record calls for quality assurance purposes, allowing you to play them back for evaluation and training. You can also create customized call flows and reports for your call center that help you better evaluate and optimize performance.
  • Local & Toll-Free Numbers – Eliminate long distance charges on calls between franchise locations, even if located outside the U.S. with Reynwood. Also enjoy low international calling rates to other countries. Reynwood’s all-inclusive pricing means affordable, consistent monthly rates and greater business value.

Ring in More Business For Your Business!

Make no mistake. Your communications system isn’t simply a way to conduct business – it’s a way to drive it. Think greater flexibility and efficiency. Think scalability. And think gaining a competitive edge that makes you look better than your top rivals. We’ll help you bring clarity to your technology vision. And then we’ll seamlessly execute it. Our job isn’t done after installation, either. We’re there whenever an issue pops up. No waiting on hold. No excuses. Just our 100% commitment.

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